Zipabout and National Rail Enquiries
Personalised journey updates now available to all rail passengers via Messenger.
In a global first for the transport industry, National Rail Enquiries can now provide passengers with real-time personalised journey information.
Customers can signup for travel alerts via the ‘Keep Me Updated’ button, and will receive tailored information about their journey including information on alternative routes should their train be cancelled or delayed.
Alex Froom, Chief Product Officer at Zipabout, said:
“For years Twitter has been the main source of information for those looking for minute by minute information on travel news. Whilst Twitter is a great information tool people don’t want to scroll endlessly through news feeds to find out about delays to journeys that may not be relevant to them. By harnessing this new technology National Rail will be able to get bespoke, accurate information to customers in order to better help make their end-to-end journeys with ease.”
Next articles
Avoiding the busiest travel times this Christmas
Last week the Government announced that the Coronavirus transport restrictions currently in place across the UK would be lifted for a five-day period between from 23rd to 27th December, as the UK prepares to spendtime with their friends and family over Christmas. What effect will this have on public transport?
Why our forecast demand data is so important (and how we know it’s accurate)
We know our predictions are pretty good - but that's (quite rightly!) not enough. So we asked BCRRE and the University of Birmingham to test and validate our prediction capability to make it viable for operational use on the public transport network
Stay safe – how to avoid busy journeys this Christmas
You'd expect tougher lockdown restrictions would see a reduction in the number of people planning journeys, but if there’s one thing that coronavirus has taught us it's expect the unexpected...
