As we grow our team in Birmingham to support our continued success in the B2B2C space, we’re looking for a full-time Account Manager who wants to play a vital role in the exciting growth stage of a small company by keeping our clients happy and our product flourishing!
NB. Please read our guide to applications before applying as we cannot consider applications that do not provide a cover letter!
Working directly with our transport clients, you will be responsible for making sure they (and their passengers) get the best of the product and that the product evolves to be the best it can be - this is not a sales role. Part project manager, part relationship manager, you will have the organisational skills to keep things on track and the client-facing skills to manage and present regular updates and development - and as things develop, you will be looking forward to building your own team and growing into more responsibility.
We’re after somebody with great communications skills and a proven track record in keeping B2B clients happy, perhaps from a creative agency background or similar account management role. A bit of digital or tech experience won't hurt either! Our clients are great, and will relish the support you can offer as you help them grow their engagement and deliver an ever-improving customer experience.
Key responsibilities include:
• On-boarding, management and development of B2B client accounts
• Feedback and influence over product development
• Reporting on success factors and product implementation / roll-outs
• Presenting to clients
• Keeping the clients happy!
If you think you’re who we’re looking for, and you want a career in a fast-moving sector with plenty of room to grow, send your CV with covering letter to firstname.lastname@example.org – no covering letter, no reply!
Offering £30-40k + benefits
Important – the following criteria are non-negotiable, and applications that do not meet them will be ignored:
A cover letter is essential! Applications without one cannot be considered.
This is an office-based role for our Birmingham office; there is no opportunity for remote working. Please do not apply if you are unable to attend an interview IN PERSON. We want to meet you!
We are unable to sponsor visa applications – applicants must already have the Right To Work in the UK.
No agencies, thank you.
Check out our quick guide to applications and drop us a line