Transport Secretary chooses Zipabout to help get Britain moving again

We will be helping millions of rail passengers plan their journeys and avoid crowded trains through the use of our real-time personalised information service, Passenger Connect.

Passenger Connect will enable all users of National Rail Enquiries to receive real-time personalised travel updates across Messenger, with an upcoming rollout on WhatsApp and SMS over the coming weeks.

Zipabout will be working with Government on the rollout of Passenger Connect, advising travellers if disruption and overcrowding will affect their journey. The service will also provide alternative travel options: helping people maintain social distancing as they continue to make essential journeys.

Speaking at the No 10 press conference, Secretary of State for Transport, Rt Hon. Grant Shapps MP, said: Rail passengers across the country are set to benefit from a personalised information service to help them stagger their journeys. Passenger Connect from British tech start-up Zipabout will tell passengers how disruption and crowding may affect their journey, providing alternatives and helping people maintain social distancing as they make essential journeys. Key aspects of the service have been successfully piloted by train companies and National Rail over the last 12 months and now the service will be able to go one step further in supporting millions of rail users with personalised updates to keep them on the move”.

We’re proud to be working with Government to help get Britain moving again. We believe personalised journey information is now more important than ever as people emerge from lockdown and rely on real-time updates to use the railways safely.

We’d also like to take this opportunity to thank our partners Midlands Engine Investment Fund (MEIF) Equity Finance Fund managed by Midven, Kx and Founders Factory for their ongoing support. Without them, we would not be able to provide the level support required during this time of crisis.

Watch this space for more updates and stay safe!